Soundcore Anker Life Q20 Hybrid Active Noise Cancelling...

Most Helpful Review

"(Update 9/9: last night I was enjoying a podcast on these, and they were working great as usual. Suddenly, I heard a weird burst of static in my left ear. I turned the volume on my phone down, thinking it may have been coming from there. There was another burst of static. Hmm. I did a full restart on my iPhone 14 Plus, and on the headphones. More static. Oh no... I called Amazon, and they were great as always about arranging a return. This morning, I tried the Q20s again. No static. None. I called Anker and was on hold for awhile- about 20 minutes- but when I did get through, remarkably, *it was to a live human being*, and this human being was knowledgable, and took the time to answer all of my questions. Remarkably, he also did not try to sell me their priciest (and newest) pair of headphones, the Space 1s. He suggested, in fact, after listening to what I am wanting in a pair of headphones- decent sound, decent volume, good noise cancelling- that I get another pair of Q20s. Our conversation took place over the Q20 headphones. (By the way- not a nanosecond of static. And none since.) He also explained the Anker warranty. Any time any Anker product is purchased via Amazon, the warranty is immediately activated. You don't need to call Anker, send anything in, go online- nothing. The warranty starts as soon as your purchase is made. The warranty covers 18 months of product life. I am still considering purchasing the three year warranty offered by Amazon on top of that, as with my luck, the plastic "headband" (the crescent shaped piece of adjustable plastic that goes over your head) will disintegrate on day one of the 19th month.I was really impressed by the customer service I received throughout this phone call, and *really* appreciated that a live human being took my call. He was easy to understand, and obviously well-versed on his company's products. And also he didn't try to sell me ten things, or get me to sign up for anything or download anything. I am finding that this kind of service is becoming very rare these days.I do think I am going to purchase another pair of Q20s, as I really do like them. So far, they have shown zero sign of the ear cups separating or the plastic weakening or any part of them becoming compromised at all. And no more static in the left ear. Why did that happen- I'll never know, I suppose. But it is good to know that Anker stands behind their products, AND that a person actually answers the phone when you call. (Can you imagine?). I have had to deal with the "customer service" agents when I finally got through at Sony and that experience, sadly, convinced me to never purchase anything manufactured by Sony again. This experience with Anker, even though it did involve discussing a seemingly one-time malfunction in my headphones, has made a loyal customer out of me. Will update after the second pair of Ankers. Thank you!)I share a wall with my next door neighbor. Luckily, there is no one on the other side of me. There has never been an issue with the tenants in this unit making any kind of noise, and I have lived in my apartment since 2016. If you were in my apartment, you wouldn't even know anyone lived next door. Everything had been nice and tranquil as far as that apartment was concerned, for years. That is, until recently.Ever experienced the joys of getting unwillingly serenaded by someone's throbbing subwoofer? The thing about being subjected to a stereo with a subwoofer going, is that the music might be barely audible, but you can *feel* the bass notes physically, especially if the stereo and subwoofer are physically nearby. And that is what is happening to me, right now. There are constant bass throbbings coming through the wall, coming from the apartment that had for so long been perfectly quiet. The music itself really isn't loud enough to be a nuisance. But the low frequency pulsations of the bass certainly *are* a nuisance. Apparently, the woman who owns that apartment has turned it over to her kids for who knows how long. Her kids are in their early 20s. Their stereo is never off, so their subwoofer is never off.I tried asking them to please realize they have neighbors, and their subwoofer is bothering their neighbors, and could they *please* limit the hours when they play their stereo. They just snarled something, and slammed the door in my face. They then started playing their stereo louder- not a lot louder, but noticeably louder. I next requested that the building Super speak to them. He did. They turned their stereo off for a few moments, after he spoke with them. I then heard the sound of something heavy being hurled against our mutual wall. Then, the stereo started up again. It was playing at a slightly lower volume. But the bass was still vibrating the wall.There had been an issue, several years ago, with problem tenants right above me, who REALLY blasted their stereo with their powerful subwoofer at all hou"