HOOBRO TV Stand with Power Outlets to 65 Inches, TV Console...

Most Helpful Review

"The media could not be loaded. I’ve had some frustrating assembly experiences before, but this one takes the cake. I followed the manual **step by step**, spending **two painstaking hours** assembling every part. Just as I was about to celebrate my victory—**disaster struck**. The final piece (**Piece #5**) was **broken**. And not just any piece—this was a **critical structural component** where a screw was supposed to hold everything together. Without it, the entire TV stand was **completely useless**.You can imagine my frustration. But what truly sent me over the edge was the **customer support nightmare** that followed.Thinking this should be a simple fix, I reached out and asked for a replacement **Piece #5**—the **most obvious solution**. Instead, I was thrown into a maddening game of **customer service hot potato**:1. **First agent?** Transferred me.2. **Second agent?** Told me to **disassemble everything and return the entire stand** for a refund. **Excuse me?!** Why should I waste another two hours dismantling something that’s 95% complete?!3. **Asked for a supervisor?** Nope, just more **scripted nonsense** telling me to return it.4. **Third agent?** Transferred me again.5. **Fourth agent?** Finally promised that a 'specialist team' would reach out within **24–48 hours**.So now, my living room is a complete mess, I’ve wasted hours on both assembly **and** arguing with customer service, and I still have **no clue** what the final resolution will be.All I needed was **ONE replacement piece**. Instead, I got **days of frustration, wasted time, and absolutely no resolution in sight**.🚨 **Final Verdict:** 🚨**Avoid this product unless you enjoy stress, wasted weekends, and a masterclass in terrible customer service.**"